Privacy Notice

Introduction

Childcare Works consortium is made up of Mott MacDonald, Coram Hempsall’s, and Coram, appointed by the Department for Education as the Delivery Support Contractor for the Early Years Entitlements and Wraparound Childcare expansions. Coram is responsible for designing and maintaining the Childcare Works website, and is the data controller.

This Privacy Notice explains the personal data we collect from you when you interact with us, as well as what we do with your information, how we’ll store and handle that data, and keep it safe.

How and when do we collect your personal data?

We collect information from you in the following ways:

  1. A) When you interact with us directly:

When you fill out the form on the Childcare Works website to access LAB resources.

LAB is a learning area on the Childcare Works website. It is for Local Authority staff working on the rollout of the childcare entitlement and national wraparound care programme announced in 2023.

The personal information that you are sharing by accessing the LAB:

  • Name
  • Local Authority
  • Job Title
  • Work Email

When you access the LAB, you will be giving your personal information to:

Coram
41 Brunswick Square
London
WC1N 1AZ

Coram will hold your personal information on secure IT infrastructure which is only accessible by authorised people and is Cyber Security Plus accredited.

The web developer (Domino Codes), which helps us run our website would also have access to your personal information, but will not be looking at, or processing, your personal information in any way.

The legal basis by which we are collecting your personal information, and processing it for the purposes of access to the LAB, is ‘consent’.  You are providing your personal information so that you can access the LAB to make use of published resources and, where you have given specific consent via the opt-in box on the Access to the LAB page, to receive news and updates from Childcare Works.

When we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected. This will be based on our contractual agreement with the Department of Education, currently due to expire 31 March 2026.

At the end of that retention period, your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.

  1. B) When you visit our website

We use “cookies” to help our site run effectively. We use cookies to personalise the way our website is presented when you visit, to make improvements, and to ensure we provide the best service and experience for you. We also use third-party analytics services to collect data about usage of our services. Whenever possible we use anonymous information which does not identify individual visitors to our website. For more information, please see the ‘Cookie Policy’ for this website (opens in new window).

  1. C) When you access YouTube or Vimeo

We might also obtain your personal data through your use of YouTube and Vimeo on our website, depending on your settings or the privacy notices of these services. To change your settings on these services, please refer to their individual privacy notices, which will tell you how to do this (all links open in a new window; please note we can’t be responsible for the content of external websites):

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal data.

Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

If you wish to exercise your rights, or if you have any questions or concerns, you can contact Coram’s Data Protection Officer (Christine Kelly)  at dataprotection@coram.org.uk.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details above.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:          

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

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