Contact us

Childcare Works helpdesk


Please contact us for support, including where you need to request one-to-one support or advice about how to implement Department for Education (DfE) policy.

These requests will be coordinated by the Childcare Works Project Management Office (PMO) team, who will forward on to the relevant Coram Hempsall’s advisers.

We will also inform DfE of this request (and please note that DfE regional leads may also refer Local Authorities to Childcare Works for support).

Department for Education Helpdesk

Questions on policy design and funding, or any clarifications that you (the Local Authority) believe should come directly from DfE, should be sent to the relevant DfE mailbox or your regional lead within DfE.

For Early Years questions, these should be directed to:

For the wraparound programme, they should be directed to: or

Please continue to engage with your DfE regional leads as you do now.


The DfE EY Team K-Hub site has changed to include Wraparound Childcare.

For those who regularly access the K-Hub forum, the link will stay the same Home – DfE EY Team – Knowledge Hub ( but it will now be titled Early Years Expansion and Wraparound Programmes.

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