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Breaking Down Barriers – Helping Providers See Opportunities, Not Challenges

This session explores how tools and frameworks can shift our perspectives to view perceived challenges as opportunities for growth and improvement. The short recording explores how SWOT analysis and the ‘5 Whys Method’ can be used to identify opportunities and overcome challenges.  The recording takes you through how to: use the problem-solving frameworks step by […]

Marketing and Promotion – Finding and Keeping Customers

This short recording considers marketing from a childcare provider’s perspective. It considers strategies to attract new families and retain existing ones. It highlights how effective marketing activity which includes digital and community-based marketing/events, social media, customer feedback, and compelling content can build a strong, appealing brand that resonates with families to ensure a steady flow […]

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