Working with and Supporting Childminders
A collection of local authority case studies
Invoicing, Consumables, and Charging Structures
This resource was first published in December 2024, and has been updated in April 2025. Effective management of invoicing consumables and charging structures is crucial for maintaining transparency and fairness as required by the DfE statutory and operational guidance. This recording considers the requirements of the operational guidance and explores invoicing good practice. Hear first-hand […]
Breaking Down Barriers – Helping Providers See Opportunities, Not Challenges
This session explores how tools and frameworks can shift our perspectives to view perceived challenges as opportunities for growth and improvement. The short recording explores how SWOT analysis and the ‘5 Whys Method’ can be used to identify opportunities and overcome challenges. The recording takes you through how to: use the problem-solving frameworks step by […]
Supporting Providers to have Courageous Conversations
Courageous conversations are essential for maintaining a healthy and transparent environment in childcare settings. They help address issues promptly and build trust among staff and parents. This recording discusses how to conduct difficult discussions openly and constructively, so we enhance relationships with parents and staff. This video was first published here in December 2024. Watch […]
Marketing and Promotion – Finding and Keeping Customers
This short recording considers marketing from a childcare provider’s perspective. It considers strategies to attract new families and retain existing ones. It highlights how effective marketing activity which includes digital and community-based marketing/events, social media, customer feedback, and compelling content can build a strong, appealing brand that resonates with families to ensure a steady flow […]
Characteristics of Effective Leadership
The aim of this short recording is to provide you with practical tips for effective leadership and team building. Hear from a provider, Lucy Lewin, who will discuss key leadership qualities, strategies for building a cohesive team, and practical techniques to enhance teamwork and resolve conflicts. Want to know more about Lucy Lewin? Watch her introductory […]
Recruitment and Retention in Early Years and Wraparound Provision
Effective recruitment and retention are vital for maintaining high standards of care and education. Ensuring that we have the right staff who are committed and well-supported is crucial for providing consistent, quality care to children. This short recording aims to provide viewers with actionable strategies to attract and retain high-quality staff. Hear a provider, Lucy […]
Let’s Be Confident… Testing and Gathering Evidence to Test Flexible Ways of Providing Wraparound Childcare
A recorded Childcare Works session for local authorities from November 2024
Let’s Talk About… Testing and Gathering Evidence to Test Flexible Ways of Providing Wraparound Childcare
A recorded Childcare Works session recorded in November 2024